We never want you to miss out on the fun of Goliathon, but we do understand that life is unpredictable. Bones get broken. Friends plan weddings with no regard for your schedule. And travel opportunities suddenly arise that are simply too good to pass up. That's why we've created a racer-friendly cancellation policy that allows you to transfer your registration to a future event or to another participant. But for the sanity of our small, volunteer management team, we do have a process and deadlines that must be followed – so please try to plan ahead.

 

CANCELLATION POLICY:
Policy updated September 27, 2019 – Please read carefully. 

 

We do not offer refunds for any reason. However, we do allow you to transfer your registration to a future event or to someone else. Fees apply. Read below for details.

NOTE: Kids (10-14) and Team Captains are unable to transfer their registration without assistance from the Goliathon team. Please contact info@goliathon.com.

TRANSFER YOUR REGISTRATION TO JUNE 5, 2021

DEADLINE: Wednesday, October 21, 2020 AT 11:59 PM (ET) 
FEE: $10 (waived until June 6, 2020)

STEPS:

  • Log into myevents.active.com 

  • Locate your registration

  • Click Change event

  • Select the new event

  • Select new category (You may be forced to choose Individual. If you want to join a team after you've transferred, you can do that online once your team has been created or by contacting info@goliathon.com.)

  • Click Continue

  • Verify Registration information

  • Agree to the waiver

  • Enter Electronic signature

  • Click Continue

  • Click Complete

 

TRANSFER YOUR REGISTRATION TO A NEW PARTICIPANT.

DEADLINE: Wednesday, October 21, 2020 AT 11:59 PM (ET) 
FEE: $10 (waived until June 6, 2020)

STEPS:

  • Log into myevents.active.com

  • Locate your registration

  • Click transfer registration

  • Enter new participant's email address in email address field

  • Enter new participant's email address in confirm email address

  • Click Submit

A confirmation email will then be sent to both you (the transferring participant) and the new participant verifying that the transfer process has been initiated

The new participant will need to open the email notification (subject line “Claim your registration for Goliathon from [original participant]”) and click claim registration and follow the steps below:

  • Log in to ACTIVE.com

  • Complete registration form

  • Click Continue

  • Click Check out 

The new participant will be responsible for paying the full, current registration fee, which may be higher than what the original participant paid if the cost has since increased. Once the transfer process is complete, the original participant will receive a refund minus the $10 transfer fee and any applicable processing fees. Refunds are processed within 5-7 business days. 

 

Note: Registrations for someone below 18 can only be viewed and transferred by the guardian who registered them; registrations made by someone else on your behalf (if you are an adult) can be transferred by that person or by yourself. 

 

Questions? Contact us at info@goliathon.com.

 

 

Due to COVID-19 and the postponement of the June 6 event,

all transfer fees will be waived until June 6, 2020. 

CONTACT US

Have a question or a suggestion? Want to be a volunteer or a sponsor? We would love to hear from you. Email us!

 

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© 2020 Goliathon |  Non-profit, family-friendly, ninja-warrior style obstacle course run (OCR) in Mullica Hill, NJ.